Terms of service

Terms of Service

Welcome to PurePeth. By accessing purepeth.com or placing an order, you agree to these terms. Please read them carefully.

Using this site

You must be at least 18 years old, or the age of majority where you live, to make a purchase. By using the store, you confirm that the information you provide is accurate and that you will not use the site for any unlawful purpose.

We may refuse service, cancel an order, or limit quantities at our discretion, particularly where we suspect fraud, resale, or a pricing error.

Products

We do our best to display our products accurately, but colors and details may appear differently depending on your screen. Product images are for illustration and may show items not included in the purchase.

Products are subject to availability. If an item becomes unavailable after you order, we will notify you and issue a full refund.

Pricing and payment

All prices are listed in the currency shown at checkout and may change without notice. Prices displayed do not include shipping or any duties, taxes, or import fees that may apply in your country.

Your order is confirmed once payment is authorized. We reserve the right to correct any pricing error before shipping and to cancel and refund an affected order if needed.

Duties and import charges

Orders shipped internationally may be subject to customs duties, taxes, or handling fees charged by your local authorities. These are not included in your purchase and are the responsibility of the recipient. We have no control over these charges and cannot predict their amount.

Shipping and delivery

Delivery times shown are estimates, not guarantees. Delays caused by carriers, customs, weather, or other circumstances outside our control are not grounds for a refund of shipping charges, though our Return and Refund Policy still applies to your order.

Returns and refunds

Returns and refunds are governed by our Return and Refund Policy, which forms part of these terms.

Product use and disclaimer

Our products are intended for household use as described on the product page. Follow the instructions provided. We are not responsible for damage caused by misuse, use outside the described purpose, or use on surfaces or materials the product is not intended for.

Our products are sold as is, without warranties beyond those required by law and the satisfaction guarantee described in our Return and Refund Policy.

Limitation of liability

To the fullest extent permitted by law, PurePeth is not liable for indirect, incidental, or consequential damages arising from your use of the site or our products. Our total liability for any claim is limited to the amount you paid for the order in question. Nothing in these terms limits rights you have under consumer protection law where you live.

Intellectual property

All content on this site, including text, images, logos, product photography, and design, belongs to PurePeth or is used with permission. You may not copy, reproduce, or use it commercially without our written consent.

Customer content

If you send us photos, reviews, or comments, you grant us permission to use them for marketing purposes without compensation. You confirm that the content is yours to share and does not infringe anyone else's rights.

Third-party links and services

Our site may link to third-party websites or use third-party services. We are not responsible for their content, policies, or practices. Any dealings with them are between you and that third party.

Accounts

If you create an account, you are responsible for keeping your login details secure and for all activity under your account. Notify us at support@purepeth.com if you suspect unauthorized access.

Changes to these terms

We may update these terms at any time. The version published on this page at the moment you place an order is the one that applies to that order.

Governing law

These terms are governed by the laws of the jurisdiction in which PurePeth is registered, without regard to conflict of law provisions. This does not deprive you of the protections of the consumer laws of your country of residence.

Contact us

Questions about these terms: support@purepeth.com